Saddle Guarantee/Refund… The Details
I offer a 100% SATISFACTION GUARANTEE on every saddle (a 5-year guarantee on the tree too). If you don’t like the saddle for any reason, simply send it back for a refund of the purchase price.
However… there are always a few “unscrupulous” people who try to abuse a good deal like this… so there are some restrictions and I’ve listed them below.
#1. Call us to let us know you are sending the saddle back and WHY.
#2. The saddle must be in good condition. If your dog has chewed on the saddle… or your horse has rolled with the saddle… or your spouse has run over it with the tractor… or it’s scarred up in any way… I’m NOT going to give you a refund. Sorry, if you don’t take good care of the saddle, don’t expect a refund.
#3. The saddle must be returned within 30 days of the date of purchase.
#4. Shipping charges and/or insurance is YOUR responsibility. Those charges are not included in the refund. (Yes, I can hear the “would-be” scammers groaning right now =o)
Okay, any questions, send an email or give me a call at (209) 642-2804… Do NOT contact me through Facebook.
Take care and thanks for your business.